WRITTEN BYJulie Roehm
by Julie Roehm · 16 Feb 2023 · 3 min read
WRITTEN BYJulie Roehm
When I first started working in marketing a decade ago, I was quickly thrown into the standard cookie-cutter ways that had been laid out in most business school textbooks. What always bothered me about the traditional marketing process was that it looked good on paper, but the more you began to execute, the more this process drives a wedge between the company and the customer. The customer becomes a number without much consideration to who they actually are and how they feel in relation to the brand. This never sat well with me. After all, I'm a consumer as much as I am a marketer, and making purchases from companies where I feel like a whole and valued person is important to me.
I built my beauty brand, Frilliance, off of my YouTube following. At the time I launched Frilliance, I had around 500,000 subscribers. My other social media channels were not as strong as my YouTube following, so I leveraged that platform in particular both to launch my brand and leading up to the launch. Through my videos, I encouraged my subscribers to join the email, text, and Instagram for Frilliance. I didn't want to rely on my YouTube channel as my only way to market and sell Frilliance.
When we think about being "conscious" anything, it's easy to fall into the subject of new age spirituality or just focus on leading a conscious lifestyle through regular yoga sessions, composting, and keeping chickens in the backyard. All of these things are great (when aligned with our personal values), and these actions can enhance our day-to-day lives and inspire others to do the same. But when it comes to the world of business, can the word "conscious" not only play a role, but also help professionals and entrepreneurs alike thrive?
From Facebook ad boycotts, alignment with #BlackLivesMatter, to ditching names like Aunt Jemima: social activism is the latest must-have for brands. But should you jump on the bandwagon? And how do you make the shift without getting labeled as inauthentic, especially if your brand has never talked about these issues before?
For business owners and entrepreneurs, the overarching aim is always to improve on what you’ve built. While owning a successful and profitable company is an achievement in itself, nurturing that enterprise to become even bigger and better is an end you should never stop pursuing.